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The original item was published from 5/3/2021 10:26:11 AM to 5/11/2021 12:00:03 AM.

News Flash


Posted on: May 3, 2021

[ARCHIVED] Utilities Online Payment Upgrade

***NOTICE ***

The Village of Palm Springs is upgrading to a New Utility Billing System the weekend of May 8-9th

In order to better serve our customers and offer new features in the coming months , the Village of Palm Springs will be performing an upgrade to the Citizen Self Service web portal. The upgrade to the web portal will occur on the weekend of May 8-9, 2021. During the weekend of May 8-9, 2021, you will not be able to access your utility bill online or pay your utility bill in the online web portal.   To help with this inconvenience, the bill due date will be automatically extended from May 8th, 2021, to May 12, 2021.

Once the upgrade is complete you will notice some changes to the online web portal.  The new portal will  require customers to “Register for a new online account” in order to view and pay utility bills online.

For customer safety and security, payment information from the previous online payment system was not migrated to the new system. New and existing  Utility customers will need to register their account in the new system.

For more information, contact the utility office at 561-965-5770.

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