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The original item was published from 3/18/2020 4:38:00 PM to 3/24/2020 10:33:51 AM.

News Flash


Posted on: March 18, 2020

[ARCHIVED] Village Department Lobbies By Appointment Only

The Village of Palm Springs is committed to maintaining a safe environment for our employees and our community. Due to the current circumstances regarding the COVID-19 virus the Village will be closing all lobbies on March 19, 2020 at 12:00 p.m. and will remain closed until further notice.  

During this time frame the Village will be operating by appointment only.

Customers wishing to meet or conduct business should contact the specific department via phone or email. Below you will find the list of departments and contact information as well as information on services that will be provided during this time.

Library: Main Line (561) 965-2204

Phone or e-mail reference and reader’s advisory services will be available Mon - Fri 9 am - 6pm. Curbside customer service will be available beginning Wednesday March 18 only by appointment!

Parks and Recreation: Main Line (561) 964-8820 or via email

Police: Main Line (561) 968-8243

The Police Department will be implementing Enhanced 911 protocols to screen our dispatched calls and will also temporarily suspend citizen fingerprinting and child safety seat installation at the Police Department until after Sunday, March 29th, 2020. Please call the main line for records requests. 

Planning, Zoning and Building: Main Line (561) 965-4016 or via email at

Inspection Line: (561) 434-5092

Appointments for Permitting:

  • (561) 965-4016
  • (561) 434-5089
  • (561) 434-5091
  • (561) 434-5088

Appointments for Business Licenses: (561) 434-5087

Appointments for Zoning / Planning: (561) 434-5090

General Inquiries and All Others: (561) 965-4016

The Public Service Department:  All solid waste, recycling, vegetation and bulk pick-up is planned to continue its normal schedule during this time period. 

Utility Billing: Phone: (561) 965-5770 or via email

  • (561) 434-5097 - If you are establishing a utility account or transferring a service to schedule an appointment.
  • (561) 635-4535 - If you have a Utility emergency to schedule an appointment.

We are requesting all customers to utilize our on-line payment system (visit and/or the drop-box (located on the west side of Village Hall) for all utility payments during this time period. The Village will not be assessing any late fees during this time period. 

We are providing drive-thru services for balance inquiries, utility payments, and cancellation of utilities

We thank you for your understanding and patience during this difficult time. We will continue to monitor the situation and take necessary action to provide the help to protect our community and employees.

For any updates, please visit our website at and please continue to check our COVID-19 page for continuous updates.

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