Utility Billing Department

The Utility Billing Department has a total staff of 10 people, that manage 13,000 customer accounts. Clerks process daily payments of checks, money orders, cash, and credit cards. As well as Electronic Fund Transfer (EFT), Recurring Credit Cards (RC) and Web payments. Our staff also handles account generation and closures. 


The Utility Billing Department is in the Southwest corner of the Palm Springs Village Hall Complex. The Utilities Billing Department has its own entrance located on the outside of the Village Hall Complex building.  

Hours of Operation

The Utilities Biling Department is open to the public Monday through Friday, 8 AM to 5 PM.

Holiday Schedule

The Village of Palm Springs Utilities Department will be closed on the following holidays for 2023-2024:

Christmas 2023Monday, December 25 - Tuesday, December 26
New Year's Holiday 2024Monday, January 1 - Tuesday, January 2
Martin Luther King, Jr. DayMonday, January 15
President's DayMonday, February 1
Good FridayFriday, March 29
Memorial DayMonday, May 27
JuneteenthWednesday, June 19
Independence DayThursday, July 4
Labor DayMonday, September 2
Veteran's DayMonday, November 11
Thanksgiving HolidayThursday, November 28 - Friday, November 29
Christmas Holiday 2024Tuesday, December 24 - Wednesday, December 25

To report an emergency on any of these days, call 561-584-8200 Option #1. 

Utility Billing Team